13 practice items · 15 per page. Write full board-style answers, then self-check format + cue coverage.
Showing 1–13 of 13
Deduplicated previous-year stems (11). Practise full responses; use the framework below.
Para 1: Reference to advertisement/catalogue + intent to order
Para 2: Itemised list (quantity, code, size, colour) + delivery address + payment mode + deadline
Para 3: Request confirmation / careful packing
Deduplicated previous-year stems (11). Practise full responses; use the framework below.
Para 1: Reference to advertisement/catalogue + intent to order
Para 2: Itemised list (quantity, code, size, colour) + delivery address + payment mode + deadline
Para 3: Request confirmation / careful packing
2..2 (a) injured (b) cuisine (c) conflicting (d) complicated Question: 3 You are Vaibhavi Sinha, examination incharge, Goodway Public School, Aurobindo Road, Indore. You require 4 reams of white paper, 2 packets of carbon paper, one dozen registers, blue and red ball point pens (50 each). Place an order with Sunrise Stationery Mart, 12 Mall Road, Indore mentioning terms of payment, discount asked by you and delivery date. (100-150 words) OR Water scarcity is becoming a serious problem because so
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
It started giving trouble within a few days. Write a complaint letter (100–150
words) to the Sales Manager seeking immediate repair or replacement. Invent the
details of defects.
Solution:
Importance of Yoga in our lives By Rama
With the kind of lifestyle which today’s youth is leading, yoga has become an
important part of our life. From ill eating habits to the environmental pollution to
irregular sleeping cycle, all of it affects our health terribly. As a result, we lose
focus in life and start attracting diseases such as thyroid, diabetes and many other
respiratory disorders.
Yoga is one organic way which can help us not only to maintain our health but also
to boost immunity and improve the overall functioning of our system, thereby
giving us a healthy and glowing skin along with a peaceful mind.
Yoga should be practiced regularly, specifically meditation as it not only brings the
mind at peace but also helps us focus on our day-to-day activities, thereby helping
us in performing better academically, professionally and even personally.
OR
C-424
Sector -18
Green Park
New Delhi
26th February, 2020
The Sales Manager
Balaji Electricals Private Limited
Lajpat Nagar, New Delhi
Dear Sir/ Madam
Subject: Complaint regarding IFB Washing
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
Letter of Complaint
22, Church Road
Chennai
February 26, 2020
The Manager
M/S Sri Rama Furniture Mart
Mint Road, Chennai
Sub: Complaint about damaged and improper items.
Dear Sir
I am writing this letter to notify you concerning the
damaged furniture that I received on February 19, 2020
against order no. KT253562.
I was assured that the furniture would be delivered in
good condition as yours is an esteemed company. But I
got disappointed on receiving the items sent by you.
Chairs had scratches all over and there were dents here
and there. Table’s glass top was cracked at the right
corner. Apart from this, the study table was not the one I
had ordered. I ordered a maroon coloured table with two
drawers, instead you sent a white one with a single
drawer.
I request you to look into this matter and replace the
damaged items immediately. Send me the study table
that I had ordered. Please find enclosed the photocopy of
the bill and photo of damaged items.
Yours faithfully
T.K. Pramod Kumar
Enclosures: Photo of the damaged items and copy of the
bill
OR
Increasing Traffic on Our Roads
By Astha
My father goes to office on bike. It is al
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
Sub: Complaint about damaged and improper items.
Dear Sir
I am writing this letter to notify you concerning the
damaged furniture that I received on February 19, 2020
against order no. KT253562.
I was assured that the furniture would be delivered in
good condition as yours is an esteemed company. But I
got disappointed on receiving the items sent by you.
Chairs had scratches all over and there were dents here
and there. Table’s glass top was cracked at the right
corner. Apart from this, the study table was not the one I
had ordered. I ordered a maroon coloured table with two
drawers, instead you sent a white one with a single
drawer.
I request you to look into this matter and replace the
damaged items immediately. Send me the study table
that I had ordered. Please find enclosed the photocopy of
the bill and photo of damaged items.
Yours faithfully
T.K. Pramod Kumar
Enclosures: Photo of the damaged items and copy of the
bill
OR
Increasing Traffic on Our Roads
By Astha
My father goes to office on bike. It is always a roller
coaster ride for him. Never does he know how and when
he would reach the destination or whether he would
reach the
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
(ii) You are Niharika, In charge of the Neighbourhood Library for children. Write a letter to
Manautal Publishers placing an order for books 2 sets each of Panchatantra and Amar Chitra
Katha in about 120 words. Mention mode of payment, library discount and date of delivery.
Ans. LETTER: TO PLACE AN ORDER
Note: No marks to be awarded if only the format is given. Credit should be given to the
candidate’s appropriate use of language and skills of reasoning.
Word limit: 100-120 words. However, no marks to be deducted for exceeding the word
limit.
Marking :-
Format :1 Mark
i. sender's address
ii. date
iii. receiver's address
iv. subject / heading
v. salutation
vi. complimentary close
Content :2 Marks
Expression: 2 Marks
(coherence, relevance of ideas - 1 mark
Accuracy, appropriate words and correct spellings - 1 mark
Deduct ½ mark only when there are four or more errors)
Suggested Value points:
- what- placing an order
- who -name of the institution
- details of the order
- cost
- mode of payment
- date of delivery
- school discount
P a g e | 7
(any other relevant point)
4.
The following paragraph has an error in each line with a blank. Write the correct and
the incorrect word in the blanks provided. The first
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
Manautal Publishers placing an order for books 2 sets each of Panchatantra and Amar Chitra
Katha in about 120 words. Mention mode of payment, library discount and date of delivery.
Ans. LETTER: TO PLACE AN ORDER
Note: No marks to be awarded if only the format is given. Credit should be given to the
candidate’s appropriate use of language and skills of reasoning.
Word limit: 100-120 words. However, no marks to be deducted for exceeding the word
limit.
Marking :-
Format :1 Mark
i. sender's address
ii. date
iii. receiver's address
iv. subject / heading
v. salutation
vi. complimentary close
Content :2 Marks
Expression: 2 Marks
(coherence, relevance of ideas - 1 mark
Accuracy, appropriate words and correct spellings - 1 mark
Deduct ½ mark only when there are four or more errors)
Suggested Value points:
- what- placing an order
- who -name of the institution
- details of the order
- cost
- mode of payment
- date of delivery
- school discount
P a g e | 7
(any other relevant point)
4.
The following paragraph has an error in each line with a blank. Write the correct and
the incorrect word in the blanks provided. The first one has been done for you.
1x3=3
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
Ans. LETTER: TO PLACE AN ORDER
Note: No marks to be awarded if only the format is given. Credit should be given to the
candidate’s appropriate use of language and skills of reasoning.
Word limit: 100-120 words. However, no marks to be deducted for exceeding the word
limit.
Marking :-
Format :1 Mark
i. sender's address
ii. date
iii. receiver's address
iv. subject / heading
v. salutation
vi. complimentary close
Content :2 Marks
Expression: 2 Marks
(coherence, relevance of ideas - 1 mark
Accuracy, appropriate words and correct spellings - 1 mark
Deduct ½ mark only when there are four or more errors)
Suggested Value points:
- what- placing an order
- who -name of the institution
- details of the order
- cost
- mode of payment
- date of delivery
- school discount
P a g e | 7
(any other relevant point)
4.
The following paragraph has an error in each line with a blank. Write the correct and
the incorrect word in the blanks provided. The first one has been done for you.
1x3=3
Objective: To use grammatical items accurately and appropriately
Marking: 1 mark for each correct answer
( ½ mark for identification of the error)
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
- what- placing an order
- who -name of the institution
- details of the order
- cost
- mode of payment
- date of delivery
- school discount
P a g e | 7
(any other relevant point)
4.
The following paragraph has an error in each line with a blank. Write the correct and
the incorrect word in the blanks provided. The first one has been done for you.
1x3=3
Objective: To use grammatical items accurately and appropriately
Marking: 1 mark for each correct answer
( ½ mark for identification of the error)
( ½ mark for the writing of the correction)
Incorrect Correct
A first Indian woman physician e.g. (1) A the
Anandibai Joshi graduated at 1886. (2) ______ _______
About 125 years later, Indian women had start
to outnumber men in (3) ______ _______
admissions of medical colleges.
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
(ii) Formal Letter:
Content: 2 marks
Format — (Sender’s address, Date, Receiver’s address, Subject Heading, Salutation, Complimentary
Close)
Expression: 2 marks (grammatical accuracy, appropriate words, spellings, coherence & relevance of
ideas and style)
Accuracy: 1 mark
Suggested Value Points:
. Introduction with the quotation received
¢ — Order details in tabular form
. Payment details
. Discount information & closing
(Sample)
Placing an Order
B.S. Public School
Delhi
April 27, 2022
Reference No. BSPS / 2022 / 111
The Manager
Amar Publication House
Mumbai
Subject — Order letter as per your Quotation Letter dated April 21, 2022
Dear Sir
We are happy to put an order with you as per your quotation received. Please find below the dispatch details:
--- PAGE 7 ---
The order should reach us within seven days as we need these books urgently. Books must be of publication
year 2022-23 and packed properly. We have made part payment of rupees Rs. 3000 via NEFT no
XXXXR520190109599036XX, dated 27-04-2022 in your account.
Kindly ensure that the standard discount of 10 % is levied on the order. In case of any damaged goods received,
the remaining payment shall be withheld.
Yours sincerely
Vikram /
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
Placing an Order
B.S. Public School
Delhi
April 27, 2022
Reference No. BSPS / 2022 / 111
The Manager
Amar Publication House
Mumbai
Subject — Order letter as per your Quotation Letter dated April 21, 2022
Dear Sir
We are happy to put an order with you as per your quotation received. Please find below the dispatch details:
--- PAGE 7 ---
The order should reach us within seven days as we need these books urgently. Books must be of publication
year 2022-23 and packed properly. We have made part payment of rupees Rs. 3000 via NEFT no
XXXXR520190109599036XX, dated 27-04-2022 in your account.
Kindly ensure that the standard discount of 10 % is levied on the order. In case of any damaged goods received,
the remaining payment shall be withheld.
Yours sincerely
Vikram / Vanya
Librarian
4. The following paragraph has an error in each line. Identify the error and write its correction against the correct
blank number. The first one has been done as an example. [1*3=3]
Incorrect Correct
Air pollution is emerging like a e.g., _like as
global problem among the world. (a)
Much of our cities have (b)
industries which is responsible for 20% of the (c)
pollutants.
Solution 4
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Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.
4. (B) You are Punit/Punita of Eric India Pvt. Ltd., Saman Chowk. You have received the reply to your letter of inquiry from Lifeway India Company. You feel confident about the company’s terms and conditions. Write a letter placing an order for the furniture for your office, that you had mentioned in the previous communication. Include a reference to your previous letter. Remember to mention quantity, quality, mode of payment, delivery date and discount. 5
Practice task: Write a complete board-style answer. Self-check format + cue coverage + word limit.